How to Book a KeriGo Delivery in 4 Easy Steps
KeriGo · October 11, 2026 · 3 min read
Booking a delivery should take a minute, not a whole afternoon. Whether it's lunch from your favourite kainan, a pabili run, a parcel for a customer, or something from the pharmacy, every KeriGo booking follows the same four simple steps.
Step 1: Choose your service
Open the Book a Delivery page and pick what you need:
- Food Delivery: meals picked up from local restaurants and food sellers.
- Pabili & Grocery: we buy groceries and everyday essentials for you.
- Parcel Delivery: documents and small packages within our service areas.
- Pharmacy Delivery: pharmacy essentials, subject to applicable requirements.
- Errand Services: pickups, drop-offs and other everyday errands.
Step 2: Pin your pickup and drop-off
Tap Set Pickup, then tap the exact spot on the map. Do the same with Set Drop-off. You can drag a pin to fine-tune it, or use Use my location if you're already there. The address box fills in automatically, and you can add details like the house number or a landmark.
Exact pins matter. They help us plan the route and send the right rider, and they save the "nasaan po kayo?" phone calls.
Step 3: Tell us the details
Describe what needs to be picked up, bought or delivered. For pabili, list the items, brand, size and quantity, and say whether substitutions are okay. Add the recipient's name and number if you're booking for someone else, pick a preferred time (or leave it blank for as soon as possible), and choose cash on delivery or GCash.
Have a promo code? Enter it on the form and we'll apply it to your request.
Step 4: Get your reference and track it
When you submit, you'll get a booking reference like FG-7K3Q9. Keep it. KeriGo reviews your request and confirms the details and delivery fee with you before anything moves. Remember: a request is confirmed only after we confirm it with you.
To follow your delivery, open Track a Booking and enter your reference plus the last four digits of the mobile number you booked with. You'll see each step: request received, confirmed, rider assigned, picked up, delivered.
Quick tips for a smooth delivery
- Make sure the item is ready and packed when the rider arrives.
- Keep your phone nearby in case the rider needs directions.
- Tell us about fragile or special-handling items before we confirm.
- Need to change something? Contact us as soon as possible. Changes depend on how far along the delivery is.
That's it: four steps and your everyday needs are on the way. Book your first delivery.
